Service
When you choose a robot system from Motoman you get a professional supplier all the way from concept to finished production line, We never release a product until both you and we are staisfied with the end result. Our expert technicians are on hand to guide you throughout the installation so that production will be as effective as possible.
At Motoman UK we pride ourseleves on providing professional and prompt support to all our customers, at all times. From the moment we receive your call to the completion of the job by our Engineer at your premisis, your satisfaction with the process is paramount.
NATIONWIDE SERVICE
Our central service organisation is located in Banbury, Oxfordshire, however we have Technicians based around the country enabling us to be with you as quickly as possible, where ever you are based.
Our highly trained Service Technicians understand the systems so they can efficiantly address the reported problem and efficiantly put it right!
ADVANTAGEOUS SERVICE AGREEMENTS
There are a number of Service Agreements and Customer Support Packages available to suit your specific needs.
Under each agreement you will receive an annual check-up of your robot, including an overhall of function and wear parts, plus an oil and grease change. There are also special discounts available on spare parts, servicing and training as well as access to the 24 hour support line (depending on the package you choose).
FREE TELEPHONE SUPPORT
You are welcome to call our help line if you encounter a problem or if you have queries regarding your robot system. Our trained Technicians will be happy to speak to you, answer your questions or aim to solve your problem as quickly as possible. There is also 24 hour support available under certain agreements.
Service...it's not expensive, it's priceless!
For details of our Customer Support Packages please click here
Call our Service Line between 8:30 and 17:00 on 01295 220817